We hope that you are loving your skincare products. However, in the event you experience an allergic reaction, we will ask that you forward a clear picture to us so that we may assess the situation. These are medical-grade products; therefore, an adjustment period is to be expected. Instructions will be clearly outlined in the Tips and Advice tab regarding how to work up to the correct product amount. Please contact Bestskincarebyhallie through our contact form if you need further assistance. This form can be found here.

The customer will be responsible for return shipping costs. All returns must be made within 30 days of the purchase date.

Thank you for shopping with us.